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Return and Exchange

Larix garments are made of natural febric, and are best to be worn next to skin. When you purchase any Larix garments from us, we make sure that particular piece is brand new, never been worn by others, belongs only to you.  After all luxury for your body and skin is an intimate thing! Therefore please understand we are unable to offer refund,but we offer return items to a store credit or exchange to other items.Please note all credits are valid  to use in 12 months.

we check the quality of any item strictly before processing, however if in the unlikely event due to quality issue we are happy to refund any purchase within 7 working days from your receipt of your order. The returned item must be unworn, unused, unwashed, and undamaged.Please note, we are unable to refund or credit the cost of shipping.

Items bought on sale are non-refundable.

Regarding any refund or exchange, please contact customer service by emailing: info@larix.com.au

All returns must be sent via registered mail, and please note the customers will be responsible for the postage to and from Larix for return or exchange items.

Upon sending the return or exchange items, please be sure to clearly mark your shipment as returned goods on any custom or postal forms.

Only product that are in their original condition will be refunded, others will be returned to the customers at their own cost.